Shipping policy
Shipping & Delivery
At Beach Haven Jewellery, each Coastal Energy necklace is thoughtfully handmade with care and intention.
Processing Time
All personalised Coastal Energy necklaces are made to order.
Please allow 1–2 weeks for production prior to dispatch.
Non-personalised items are typically dispatched within 2–4 business days.
You will receive a confirmation email once your order has been shipped.
Domestic Shipping (Australia)
We ship Australia-wide.
Shipping timeframes vary depending on your location and selected shipping method. Estimated delivery times are provided at checkout and are in addition to our production timeframe.
Once your order has been dispatched, Beach Haven Jewellery is not responsible for delays caused by postal carriers.
International Shipping
We offer worldwide shipping.
Delivery times vary depending on destination and may be subject to customs processing delays.
Customers are responsible for any customs duties, import taxes, or additional charges imposed by their country. These fees are not included in the purchase price or shipping cost.
Tracking
Where tracking is available, you will receive tracking details via email once your order has been dispatched.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.